Refund policy

At Seddy, we genuinely hope you adore our products, but we understand that sometimes things may not go as planned.

If, for any reason, you find yourself less than 100% satisfied with your purchase, please don’t hesitate to reach out to us at Info@seddynaturals.com You have the flexibility to initiate a return within 30 days from the date of your purchase. We’re committed to ensuring your satisfaction, and our policy below outlines the various options available to you within 30 days.

Returns within 30 Days: You can request a return within 30 days from the date of purchase for a full refund, provided your return adheres to our policy. To qualify for a refund, you must return the product to us in its original condition. Handling Fee: Please note that all returns will incur a $8.95 handling fee per order. Refund Process: Once we receive your return, we’ll promptly inspect and process it. Your refund will be issued for the original purchase amount (including tax), minus the non-refundable shipping fees from your initial order and the handling fee as mentioned above. The refunded amount will be credited to the original payment method used for the purchase. Please be aware that your financial institution may take an additional 7-14 business days after receiving the notification email to reflect this transaction. If your original payment method is unavailable, we’ll issue store credit. Exchanges: Exchanges are free of charge. If you are exchanging for a higher-priced product, you’ll be responsible for covering the remaining balance. Conversely, if you are exchanging for a lower-priced product, we will refund the difference to your original form of payment. Defective or Damaged Products: In the rare event that you receive a hair product that is defective or damaged during shipping, we are more than willing to provide a replacement. To qualify for a replacement due to defects or damages, please follow these steps:

• • Contact our customer support within 7 days of receiving the product.
  • Provide clear photographic evidence of the defect or damage, along with your order number and contact information.
  • Our customer support team will evaluate your claim and may request additional information if needed.
  • If your claim is approved, we will promptly dispatch a replacement product.

Thank you for selecting Seddy for your hair product needs. We are dedicated to delivering top-notch products to our valued customers. This policy outlines our approach to refunds for hair products bought through our website. By making a purchase, you are agreeing to comply with the terms of this policy.

Should you have any questions or concerns regarding this policy, please feel free to reach out to our customer service team at Info@seddynaturals.com.

We sincerely appreciate your choice of Seddy!

Return Policy & Refund policy

We offer a 30-day return window...